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Communications

PSTN Switch Off

The UK's Public Switched Telephone Network (PSTN) is set to be switched off by the end of December 2025, marking the end of an era for traditional landline phone connections.

The switch-off will impact businesses and consumers who still rely on the PSTN, with the need to upgrade to newer technologies like fibre broadband or VoIP. However, the move presents an opportunity for faster and more reliable broadband services.

As the PSTN switch-off approaches, businesses will need to consider alternative communication solutions to avoid disruptions to their operations. At Kick we can help businesses navigate the switch-off and find the best communication solutions to meet your needs. With expertise in fibre broadband, VoIP, and other technologies, Kick ICT can assist businesses in the transition to a post-PSTN era.

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What services will be impacted by the PSTN switch-off?

Voice services

Traditional landline phone connections (analogue lines / ISDN2 / ISDN300) will no longer be available, and businesses will need to switch to alternative voice services, such as VoIP.

Broadband services

The PSTN has been a bottleneck for broadband speeds, so businesses will need to upgrade to new technologies, such as full fibre, in order to benefit from faster and more reliable broadband.

Alarm and security systems

Many alarm and security systems currently use PSTN connections to communicate with monitoring services, so businesses will need to upgrade to alternative technologies to ensure the continued security of their premises.

Payment systems

Some payment systems, such as PDQ machines, currently use PSTN connections to process transactions, so businesses will need to upgrade to newer technologies to ensure uninterrupted payment processing.

Fax services

Traditional fax services also use PSTN connections, so businesses will need to switch to alternative technologies, such as online fax services, to continue sending and receiving faxes.

Conference calling services

Some conference calling services rely on PSTN connections, so businesses will need to switch to alternative services that use internet-based technologies.

Common Questions

The PSTN switch-off is the process of phasing out the traditional landline phone network in the UK. This means that businesses will need to switch to alternative communication solutions, such as VoIP or fibre broadband.

The switch-off is scheduled to take place by the end of December 2025, although some areas may switch off earlier than others.

The switch-off will impact businesses that rely on traditional landline phone connections, as well as other services that use PSTN connections, such as security systems, payment systems, and conference calling services. Businesses will need to upgrade to new communication solutions, such as fibre broadband or VoIP, to ensure uninterrupted communication.

Businesses can prepare for the switch-off by conducting a communication audit to assess their current communication needs and identify areas where they may need to upgrade to new solutions. Working with a technology solutions provider like Kick can also help businesses navigate the switch-off and find the best communication solutions to meet their needs.

Alternative SIP solutions to traditional landlines include fibre broadband, VoIP, mobile, and unified communications solutions that combine multiple communication methods, such as video conferencing, instant messaging, and file sharing.

Kick can help businesses prepare for the switch-off by providing communication audits, network assessments, and tailored communication solutions that meet the specific needs of businesses in different industries. Our team of experts has extensive experience in fibre broadband, VoIP, and other technologies, making us well-equipped to assist businesses in the transition to a post-PSTN era.

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