How quickly can data be recovered?

Recovery is designed to be fast and straightforward. Whether you need to restore a single deleted email or an entire SharePoint site, Datto allows you to search, identify, and restore data from a specific point in time with minimal manual effort. There is no need to raise a ticket with Microsoft or wait for a support response.

Is Datto SaaS Protection suitable for regulated industries?

Yes. Datto SaaS Protection includes robust access controls and user lifecycle management, making it well suited to organisations with data governance obligations — including those operating under GDPR, or in sectors such as financial services, housing, education, and the public sector. Kick ICT holds ISO 27001 certification, providing additional assurance around how your data is handled.

How much does Datto SaaS Protection cost?

Pricing is based on a per-user model, making it predictable and easy to scale as your organisation grows. Datto offers bundled solutions that provide cost-effective protection across your entire Microsoft 365 user base. Contact Kick ICT on 0345 034 9600 or visit kickict.co.uk/contact-us for a tailored quote based on your organisation's size and requirements.

Disaster Recovery & Back-up

Microsoft 365 Backup with Datto SaaS Protection

Reliable and secure backup for Microsoft 365.

Why your Microsoft 365 data isn't as safe as you think

As organisations across Scotland and the UK move more of their operations into the cloud, many assume their Microsoft 365 data is automatically safe. The reality is more complicated. While Microsoft guarantees platform availability, it does not guarantee data restoration - making a dedicated Microsoft 365 backup solution essential for any business that relies on Exchange, OneDrive, SharePoint, or Teams.

1 in 3 companies report losing data stored in cloud-based applications. The most common causes include:

End user error
Malicious insider activity
Malware and ransomware attacks
Accidental data overwrites
Cancelled account subscriptions

Ransomware protection for Microsoft 365 is no longer optional. A single incident can result in permanent data loss, operational downtime, and serious compliance risk.

See how Disaster Recovery can work for your business

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What can you expect from Datto SaaS Protection

Datto SaaS Protection gives your business complete control over your Microsoft 365 environment. As an all-in-one backup, search, restore, and export solution, it covers Exchange, OneDrive, SharePoint, and Teams - giving your IT team or managed service provider the tools to recover data quickly from any point in time.

Trusted cloud backup for Microsoft 365

Gain complete confidence that your data is protected with a robust, reliable solution built specifically for Microsoft 365. Automated three-times-daily backups mean you're never far from a clean recovery point.

Fast and effortless recovery

Quickly identify, recover, and restore data from a specific point in time, before a data loss event occurred. Whether it's a single deleted email or an entire SharePoint site, recovery is simple and fast.

Effective monitoring and management

Maintain full administrative control with proactive monitoring of all backup activities. Get instant visibility into the health of your Microsoft 365 backup without the manual effort.

Predictable, scalable protection

Datto SaaS Protection scales with your business, offering bundled solutions that provide consistent, cost-effective cloud backup for Microsoft 365 users across your organisation.

Data protection and compliance

Meet your data governance obligations with powerful access controls and robust user lifecycle management - critical for regulated industries and businesses operating under GDPR.

Microsoft 365 and the Shared Responsibility Model

Many organisations assume their Microsoft 365 data is fully protected - but that's only partially true. Microsoft is responsible for infrastructure uptime, not your data. If files are deleted, corrupted by ransomware, or lost through user error, Microsoft offers limited recourse.

That's where Datto SaaS Protection comes in. As a dedicated Microsoft 365 backup solution, it fills the gap in Microsoft's shared responsibility model - ensuring your business retains full ownership and recoverability of its data, no matter what happens.

Common Questions

Does Microsoft 365 automatically back up my data?

No. Microsoft 365 is designed for availability, not backup. Microsoft guarantees that their platform stays online, but they do not guarantee that your data can be restored if it is deleted, corrupted, or lost. Their retention policies are limited in scope and time, and they are not a substitute for a dedicated backup solution. This is known as the shared responsibility model, Microsoft looks after the infrastructure, but protecting your data is your responsibility.

What causes data loss in Microsoft 365?

The most common causes are accidental deletion by end users, malicious activity from inside the organisation, ransomware and malware attacks, data overwrites, and loss of access when a user account or subscription is cancelled. One in three companies report losing data stored in cloud-based applications, and in many cases Microsoft offers no way to recover it.

How does Datto SaaS Protection fill the gap?

Datto SaaS Protection runs automated backups three times per day across your entire Microsoft 365 environment, including Exchange, OneDrive, SharePoint, and Teams. If data is lost for any reason, your IT team or managed service provider can restore it quickly from any point in time, without relying on Microsoft support or hoping the data is still within a native retention window.

What Microsoft 365 services does Datto back up?

Datto SaaS Protection covers the full Microsoft 365 suite: Exchange Online (email, contacts, calendars), OneDrive for Business (files and folders), SharePoint Online (sites, libraries, and pages), and Microsoft Teams (conversations, channels, and associated files).

We already have Microsoft 365 - do we really need a separate backup?

Yes. Having a Microsoft 365 licence does not mean your data is backed up. Microsoft's native tools, such as the Recycle Bin, version history, and the litigation hold feature, are designed for compliance and short-term recovery, not as a comprehensive backup solution. They have time limits, storage restrictions, and gaps in coverage that a dedicated solution like Datto SaaS Protection is specifically built to address.

Not sure which Microsoft 365 backup solution is right for you?

Every organisation's data protection needs are different. Whether you're just starting to think about backup or you're ready to move away from a solution that isn't working, our team will take the time to understand your environment and recommend the right approach, with no jargon and no pressure.

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