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INDUSTRIES

Public Sector

Microsoft and Infor technology for public bodies across Scotland and the UK. 

35 +

public bodies supported

2 ERP's 

Dynamics and Infor, one partner

CCS

Crown Commercial supplier

ISO 27001

certified & Cyber Essentials Plus

The pressure you're under

Citizens expect digital services, budgets expect savings, and audit expects evidence - usually on infrastructure that should have been replaced years ago. Here is where we see public sector teams under most pressure, and what we do about it. 

Citizens expect self-service; phone lines carry the load

Demand rises, headcount doesn't. Routine enquiries and form-filling still land on officers who should be handling complex cases. 

End-of-life infrastructure with no capital to replace it

Unsupported servers and Windows estates sitting on statutory services, with settlements that fund revenue far more easily than capital. 

Data locked in departmental silos

Finance, HR and service systems that don't talk, so statutory returns, audit responses and FOI requests are assembled manually under deadline. 

You're a target, and the audit trail has to prove otherwise

Ransomware against UK public bodies is now routine. Meeting NCSC expectations, Cyber Essentials Plus and audit scrutiny takes evidence, not intent. 

Procurement rules that make change slow

Compliant routes to market, social value obligations and business cases that must survive committee.  

How we help this sector

Contact Centre & CCaaS

Promise: Give citizens a digital route to routine services and keep officers for the cases that need them.


Outcome: Rising demand absorbed without rising headcount.

Teams Phone | D365 Contact Center | Power Platform

Business Applications 

Promise: Join up finance, HR and service data so statutory returns, audit responses and FOI requests stop being manual jobs.


Outcome: Reporting that holds up to audit scrutiny, produced in hours rather than weeks.

Business Central | Reporting and Analytics | Power Platform 

Cloud and Modern Workplace

Move off ageing infrastructure and take cost out of the estate.

Azure | AVD | Backup & Site Recovery

Cybersecurity 

Promise: Meet NCSC expectations and Cyber Essentials Plus and be able to show your working.


Outcome: Public accountability met with evidence, not intent.

Cyber Essentials 7 Step Checklist | Managed Security Services

Customers we work with

PUBLIC SECTOR

Audit Scotland

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EDUCATION

The National Robotarium

The National Robotarium, the UK's national centre for Robotics and AI, is based at Heriot-Watt University and operated with the University of Edinburgh. Business Central was implemented to provide accurate, single-source project and financial reporting, supporting future resource planning - previously managed through Heriot-Watt's systems.

EDUCATION

Edinburgh Innovations

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Why choose Kick

MS Partner

Backed by Microsoft's official partner programme for trusted, expert delivery.

Infor

Certified expertise delivering and supporting Infor's business software.

GCS

Approved supplier status for public sector procurement frameworks.

ISO 27001

Your information, managed and secured properly for peace of mind.

CE Plus

Independently verified protection against common cyber threats.

We're here to help

Whether you are ready to start your next project or simply want to learn more about Kick, our team is here to help.

Talk to our experts